Every piece of our handcrafted and hand polished jewellery can experience light surface scratches. If you have any concerns, contact us at admin@bellefever.com.au for assistance. Keep in mind that stacked pendants (e.g. Tower of love, mothers disc double pendant, etc.) are stacked on top of each other, which can result in light scratches when they rub. To prevent scratching on these designs, a thin film is added between the pieces to minimise movement and rubbing. Feel free to reach out to us if you have any queries or apprehensions regarding the cleaning and polishing of your jewellery.
*MOST IMPORTANTLY:*Should you experience any problems, please get in touch with us. The majority of issues can be resolved effortlessly. We aim to provide you with a pleasant experience and will make every effort to help you with any concerns promptly and fairly.