Every handcrafted and hand polished Belle Fever piece may develop light surface scratches over time. This is normal for daily wear. If you ever have concerns, you can reach us at admin@bellefever.com.au and we will guide you.
Stacked pendants, such as the Tower of Love or double disc designs, naturally rub against each other and may create light marks. To minimise this, we place a protective film between pieces during production, but movement in daily wear can still create light scratching.
If you have any questions about caring for, cleaning, or polishing your jewellery, we are here to help.
Most importantly: If you experience a genuine issue with your piece, contact us. Most concerns can be resolved quickly and fairly, and we are committed to making sure your experience with us remains positive.