Recently Asked Questions

  • Can I add more name charms to my Personalised Leather Bracelet?

    Yes you sure can! Additional name charms can be ordered here: https://bellefever.com.au/products/additional-name-charm-for-leather-bracelet We also have a video guide to add them onto your bracelet here: Video Guide

  • Can I choose a different font for my order?

    The font on the pictured design is the font that has been made especially for that design however, yes, you can mention your preferred font in the order notes and we can update that for you 😊

  • Can I resize the Personalised Leather Bracelet?

    Yes, the Personalised Leather Bracelet can be easily resized. We have a video guide available here: Video Guide to help you with the resizing process.

  • Can I see a design preview of my order before it is processed?

    Yes, if you provide us with your order number, we can get a design preview of your order so you can see what it looks like before we proceed with the process if it hasn't already started.

  • Do you have any warranties & guarantees?

    With our 100% love it guarantee, we'll work with you until you're in love with your order!Plus, enjoy a 365-day workmanship warranty for peace of mind.For more info, check 👉 https://bellefever.com.au/pages/why-belle-fever-jewellery Have questions? We're here for you anytime! 💬📞

  • Do you offer Pay Later options?

    Yes, we do offer Afterpay & Zip as a payment option on our website. If you're unable to see the Pay Later options, please do not checkout with Shoppay and continue to proceed as a guest.

  • How do I contact Belle Fever?

    We're located in Sydney's Norwest Hills District. Reach us at admin@bellefever.com.au or call 02 90701100. Explore more contact options here 👉 https://bellefever.com.au/pages/contact-us. We're here to assist you! 😊🌟

  • How long does an order take to create?

    At the moment most designs can be created within 7 business days! Custom cut designs may vary and can take approximately 3 to 4 weeks.Do you have an urgent order? Contact us!Free shipping on orders $99+.For more details, click 👉 [https://bellefever.com.au/pages/shipping-delivery](https://bellefev...

  • I'm having trouble checking out and personalising my items. What should I do?

    Please try again and if you encounter any issues, you can put the inscriptions and sizes in the order notes and we will happily update them for you 😊

  • What materials do you use for your jewellery?

    Our specially formulated Monel Silver and Moneil Gold are hypoallergenic and never tarnish. These solid, min 1.5mm thick materials ensure durability and strength, so you can wear them all day, every day! Learn more 👉 https://bellefever.com.au/pages/quality-materials