Jewellery Information

• Can Belle Fever repolish and clean my jewellery?

  We are able to assist you. Please send your Belle Fever jewellery to us and we will expertly repolish it, then send it back to you. The cost for this service is $29.00. Remember to include a self-addressed 500g Express or Tracked Post satchel.

• Can I get a different chain length because mine is too long/short?

  Chain exchange within 14 days of receiving item. Chain must be in original condition. Send to PO Box 6008 Rouse Hill Town Centre NSW 2155 with note of desired length (contact us for availability). Include self-addressed stamped envelope for new chain.

• Can your moments charms fit on other charm bracelets/bangles?

  The charms we offer are compatible with the majority of charm bangles and bracelets, including those from Pandora brand.

• Do you have a warranty on your jewellery?

  Our 365 day warranty ensures that all items are protected against any manufacturing faults and defects. It's important to note that damages caused by misuse, alterations, or work carried out by other companies are not included.

• What are the birthstones made from?

  All our stones, including birthstones, are crystals. The colour of the stones can vary when light passes through them.

• What chains and clasps do you use?

  Pendants: 45cm snake chain, extend to 50cm with parrot clip. Dog tags: 60cm ball chain with bullet clasp. Name necklaces: 45cm link chain, extend to 50cm with parrot clip. Specify desired chain length in order notes.