My tracking number has no events or updates?

Given the large number of packages we send out every week, Australia Post does not scan each package over the counter. Once it arrives at the sorting or delivery center, the tracking details may display as 'no events' and will not be updated until Australia Post scans it. If you have concerns and no update 3-4 days after we inform you that your package has shipped, feel free to contact us or Australia Post for assistance.